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What should I do if I have a problem with test results? ( 4 July 2013 )

Please contact IDvet or your sales representative immediately. Be sure to provide the following information:

  • Contact details of your lab
  • Kit product code and batch number, ex PARAS-4P, batch 344
  • Plate number, indicated on the short side of the microplate
  • Order date or purchase order number
  • Frequency of the problem:
    – Every run? From time to time?
    – 
    Since yesterday? Last week? Last month? Last batch?
  • OD results of the plate(s), indicating the position of the positive and negative controls
  • The clinical history of the animals tested (ex. clinical signs; from an infected or disease-free herd).

Upcoming events

  • Most global events have been postponed due to the COVID-19 pandemic. This section will be updated later.
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34790 Grabels, FRANCE

eMail

info@innovative-diagnostics.com

Phone

+33 (0)4 67 41 49 33

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